Shipping policy
Shipping Policy – Novyra
Thank you for shopping with Novyra. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a notification once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout. We may offer free shipping on select orders or during promotions.
Estimated delivery times within the United States:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on your location and shipping carrier.
Shipping Carriers
We ship using reliable carriers such as USPS, UPS, and FedEx.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information will be active within 24 hours.
Shipping Areas
Novyra currently ships within the United States only.
Delays
Delivery delays may occasionally occur due to factors outside our control, such as weather conditions, high demand, or carrier disruptions.
Lost or Stolen Packages
Novyra is not responsible for lost or stolen packages confirmed as delivered. If your package shows as delivered but you have not received it, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery at [your email] with photos of the item and packaging so we can assist you.
Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. Novyra is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
For questions about your order, please contact us at: Asiamphamud867@gmail.com